When you buy from us, you are in for a treat. Each piece comes carded on a Chocolate and Steel jewelry card with information about the piece and our process. There are two packaging options - compostable cellophane sleeve or our beautiful branded box. To choose the box packaging, select that option here.
The box and card are made from recycled materials. The cellophane sleeve is compostable. There is so much waste generated in commerce and we are committed to reduce it.
At Chocolate and Steel, we're committed to making business choices that contribute to a healthy environment, support local economy, and make the world a better place.
The Chocolate and Steel studio makes every effort to tread lightly on our planet. The studio is powered by wind and solar energy through a program offered by our utility company. We use recycled paper goods for our packaging and store and reuse any other shipping materials we receive. The studio is stocked with reusable plates & utensils so nothing is thrown away.
Our manufacturing processes are also eco-friendly. All jewelry pieces are made with recycled sterling silver, even the gold vermeil option is recycled sterling silver with 14kt gold over it. We avoid harsh chemicals in our manufacturing whenever possible. And any pieces that do not pass our quality control are melted down and refined to be used again. In addition, all of our jewelry is nickel free.
Our packaging is made with recyclable materials, including compostable bags for our wholesale accounts.
MADE IN THE USA
All of our jewelry is made in the USA, even our chains are manufactured here in the states. By keeping all aspects of our process in the US we help support our local economy. Many of our employees are parents so our studio hours support the schedule needed to juggle both a career and a family.
Your satisfaction is our biggest concern.
Do not hesitate to contact us if there is an issue with your purchase.
Your purchase is guaranteed for 1 year.
Any repairs will be done free of charge. If an item cannot be repaired or is out of stock, you will be offered an exchange. After 1 year from purchase, repairs are available for a small fee. We also offer cleaning and resizing for a small fee.
Sterling silver does tarnish over time. The quickest fix is using a tarnish remover dip. Rinse in clean water and dry gently with a towel. Do not use a polishing cloth as that can remove the oxidation from the letters on the piece.
14kt gold vermeil can tarnish after long periods of exposure to sun and dust. When your piece tarnishes you may use a silver tarnish dip. Do not use a polishing cloth as that can remove trace amounts of gold from your piece.